Hours & Emergencies
Call the clinic at the main telephone number if you have an emergency during office hours.
UPDATE: We are currently experiencing a significant increase in demand for medical and emergency attention for pets. At this time, we regret that we are only able to offer emergency services to those patients who are currently enrolled with us. Please be aware that you may be referred to an emergency clinic based on our availability. As emergency clinics also report increased demand for services, you may be referred to an emergency clinic outside the Ottawa area including Kingston or Montreal.
Village of Manotick Animal Hospital - (613) 692-2434
Greenbank Animal Hospital - (613) 825-2902
Call Ottawa Animal Emergency and Specialty Hospital at (613) 745-0123. They are open for emergencies 24 hours a day including weekends and holidays. The clinic is located at 1155 Lola Street in Ottawa. Please be aware that your pet can always be transferred back to Greenbank or Village of Manotick Animal Hospitals for continued care and/or surgery.
Due to the current shortage of veterinarians and emergency pet care, we have teamed up with Canadian veterinarian-led Smart.Vet which provides our clients access to Registered Veterinary Technicians (RVT) over the phone whenever our hospital is not open or we are not available to take your call.
These RVTs will speak with you to ascertain the level of care that your pet requires, and can facilitate scheduling an appointment with one of their licensed Ontario-based veterinarians. If your pet requires critical in-person intervention, the RVT will be able to determine this with you over the phone and will assist you by making arrangements for your pet to be transferred for physical care.
|Monday||8:00 am to 6:00 pm|
|Tuesday||8:00 am to 6:00 pm|
|Wednesday||8:00 am to 7:00 pm|
|Thursday||8:00 am to 6:00 pm|
|Friday||8:00 am to 6:00 pm|
|Saturday||9:00 am to 12:00 pm|
|Tuesday April 18, 2017||Closed|
|Monday December 27, 2021||Closed|
|Family Day||Monday February 21, 2022||Closed|
|Good Friday||Friday April 15, 2022||Closed|
|Victoria Day||Monday May 23, 2022||Closed|
|Canada Day||Friday July 1, 2022||Closed|
|Civic Holiday||Monday August 1, 2022||Closed|
|Labour Day||Monday September 5, 2022||Closed|
|Thanksgiving Day||Monday October 10, 2022||Closed|
|Halloween||Monday October 31, 2022||Closed at 6pm|
|Christmas Eve||Saturday December 24, 2022||Closed|
|Christmas Day||Sunday December 25, 2022||Closed|
|Boxing Day||Monday December 26, 2022||Closed|
|New Year's Eve||Saturday December 31, 2022||Closed|
|New Year's Day||Sunday January 1, 2023||Closed|