Hours & Emergencies


During hours

Call the clinic at the main telephone number if you have an emergency during office hours.

UPDATE: We are currently experiencing a significant increase in demand for medical and emergency attention for pets. At this time, we regret that we are only able to offer emergency services to those patients who are currently enrolled with us. Please be aware that you may be referred to an emergency clinic based on our availability. As emergency clinics also report increased demand for services, you may be referred to an emergency clinic outside the Ottawa area including Kingston or Montreal.

Village of Manotick Animal Hospital - (613) 692-2434

Greenbank Animal Hospital - (613) 825-2902

After hours

Call one of the following emergency care facilities:

Please be aware that your pet can always be transferred back to Greenbank or Village of Manotick Animal Hospitals for continued care and/or surgery.

Due to the current shortage of veterinarians and emergency pet care, we have teamed up with Canadian veterinarian-led Smart.Vet which provides our clients access to Registered Veterinary Technicians (RVT) over the phone whenever our hospital is not open or we are not available to take your call.

These RVTs will speak with you to ascertain the level of care that your pet requires, and can facilitate scheduling an appointment with one of their licensed Ontario-based veterinarians. If your pet requires critical in-person intervention, the RVT will be able to determine this with you over the phone and will assist you by making arrangements for your pet to be transferred for physical care.

If you have any questions about this service, please contact Smart.Vet at info@smart.vet or visit their site at Smart.Vet.

Business Hours

Monday8:00 am to 6:00 pm
Tuesday8:00 am to 6:00 pm
Wednesday8:00 am to 7:00 pm
Thursday8:00 am to 6:00 pm
Friday8:00 am to 6:00 pm
Saturday9:00 am to 12:00 pm for previously requested medication and food pickup only - NO DOCTOR ON DUTY

Upcoming Holidays

Family DayMonday February 19, 2024Closed
Tuesday February 20, 202411am - 7pm
Good FridayFriday March 29, 2024Closed
Sunday May 5, 2024Closed
Victoria DayMonday May 20, 2024Closed
Canada DayMonday July 1, 2024Closed
Civic HolidayMonday August 5, 2024Closed
Labour DayMonday September 2, 2024Closed
Thanksgiving DayMonday October 14, 2024Closed
HalloweenThursday October 31, 2024Closed at 5pm
Christmas EveTuesday December 24, 2024Closed
Christmas DayWednesday December 25, 2024Closed
Boxing DayThursday December 26, 2024Closed
New Year's EveTuesday December 31, 2024Closed
New Year's DayWednesday January 1, 2025Closed